FAQ

How do I place an order?

Pick the product, select scent and size, then tap "Buy on WhatsApp". A chat opens with the full order pre-loaded; you only need to confirm address and payment method.

Do you accept credit cards?

Yes. We accept transfer, cash and card (secure payment link sent via WhatsApp). Automated checkout on the site is coming in a future phase.

Are the scents strong?

We aim for scents that are present but not invasive. Each product page notes whether it's mild, medium or intense. When in doubt, ask for a sample before a large order.

Are they safe for sensitive skin?

The unscented line (white soap, pure butter) is suitable for sensitive skin. For others, we recommend a patch test on the elbow fold. If you have a known allergy to an essential oil, message us before buying and we'll confirm the formulation.

Can I return the packaging?

Yes — candle jars, tins and butter containers can be returned. For each container returned in good condition we discount 10% off your next purchase (stackable up to 30%).